Service Alerts

Route 1 – No morning trip, April 15

Due to mechanical issues, the 7:15 am morning bus from Sarnia to Grand Bend (Route 1) will not run. A replacement bus will be in place to operate Trip 2 at 2:15 pm and Trip 3 at 6:15 pm. We apologize for the inconvenience.

Good Friday – April 18, 2025

Just a reminder that this coming Friday, April 18 is Good Friday and there will be NO bus service.  The bus schedule for Saturday, Sunday and Monday are as scheduled.

Update to Stranded Passenger Policy

Effective immediately, we can no longer provide taxi shuttles for passengers travelling from their point-of-origin (starting point – i.e. Sarnia) when the bus is full. Taxis will still be used when:

  • A bus breaks down, and there is no spare bus for the RETURN TRIP HOME.
  • A driver calls in sick, and there is no replacement driver for the RETURN TRIP HOME.
  • The LAST bus on a route is full, and as a result, there are stranded passengers for the RETURN TRIP HOME.

In other words, taxis will ONLY be called out if/when there is a bus service issue and a passenger is returning home.

We no longer call in taxis for passengers who have not yet left their home town to go anywhere – including work – for any reason.

This is a RETURN TRIP service only.

St. Joseph bus stop moved to Blue Water Rest Home

Photo of the bus stop location at West Huron Care Centre / Bluewater Rest Home Bus stop #3000 previously located at the intersection of Highway 21 and County Road 84 at St. Joseph has been permanently moved east along County Road 84 to the West Huron Care Centre complex where Blue Water Rest Home and Huron Early Childhood Learning Centre are located.

Route 4 – Trip 3 Permanently Cancelled

Effective October 1, 2024, Route 4, Trip 3 (8 pm) bus run between Grand Bend, Parkhill, Ailsa Craig and Strathroy is discontinued due to low ridership numbers.

Receive Service Alerts

  1. By email. Sign up for email alerts sent directly to your inbox when there is a service interruption.
  2. Texting:  Text “HSAT” and the bus stop number to 8887433472 (888-RIDE-HSAT). Every bus stop has a bus stop number. Find out the number of your favourite stops on the Schedules page.
  3. Follow us on Facebook. 
  4. Phone: Call 1-888-465-0783 (9 am to 5 pm daily).