Service Alerts

Route Changes for Route 2 and 4

As of May 31, 2025, the Route 2 Grand Bend to London via South Huron bus will no longer stop in Lucan. Bus service between Lucan and London is provided by Middlesex County Connect transit; please visit their website for schedule information.  Route 4 Grand Bend to Strathroy via North Middlesex (Parkhill and Ailsa Craig) will no longer be in service. North Middlesex residents can access HSAT buses at Sobeys Plaza, Grand Bend and the Legacy Centre, Thedford.

Route 1 – Seasonal Express Bus

Starting this Saturday, May 17, 2025, the extra bus will be added to Route 1 from Sarnia to Grand Bend to accommodate increased ridership by seasonal workers heading to Lambton Shores for work (Forest, Port Franks, Grand Bend). The bus will run weekends in May and June. More information.

Update to Stranded Passenger Policy

Effective immediately, we can no longer provide taxi shuttles for passengers travelling from their point-of-origin (starting point – i.e. Sarnia) when the bus is full. Taxis will still be used when:

  • A bus breaks down, and there is no spare bus for the RETURN TRIP HOME.
  • A driver calls in sick, and there is no replacement driver for the RETURN TRIP HOME.
  • The LAST bus on a route is full, and as a result, there are stranded passengers for the RETURN TRIP HOME.

In other words, taxis will ONLY be called out if/when there is a bus service issue and a passenger is returning home.

We no longer call in taxis for passengers who have not yet left their home town to go anywhere – including work – for any reason.

This is a RETURN TRIP service only.

St. Joseph bus stop moved to Blue Water Rest Home

Photo of the bus stop location at West Huron Care Centre / Bluewater Rest Home Bus stop #3000 previously located at the intersection of Highway 21 and County Road 84 at St. Joseph has been permanently moved east along County Road 84 to the West Huron Care Centre complex where Blue Water Rest Home and Huron Early Childhood Learning Centre are located.

 

Receive Service Alerts

  1. By email. Sign up for email alerts sent directly to your inbox when there is a service interruption.
  2. Texting:  Text “HSAT” and the bus stop number to 8887433472 (888-RIDE-HSAT). Every bus stop has a bus stop number. Find out the number of your favourite stops on the Schedules page.
  3. Follow us on Facebook. 
  4. Phone: Call 1-888-465-0783 (9 am to 5 pm daily).