Service Alerts

Route 1 and Route 2 delays

Due to road construction mainly in Grand Bend and Exeter, as well as summer weekend traffic, expect delays in the scheduled arrival times of the buses. HSAT buses travel the same roads as all other traffic and are subject to the same delays.

Receive Service Alerts
  1. By email. Sign up for email alerts sent directly to your inbox when there is a service interruption.
  2. Texting:  Text “HSAT” and the bus stop number to 8887433472 (888-RIDE-HSAT). Every bus stop has a bus stop number. Find out the number of your favourite stops on the Schedules page.
  3. Follow us on Facebook. 
  4. Phone: Call 1-888-465-0783 (9 am to 5 pm daily).

Service Alerts

image of UseTransit account showing service alert icon Once you have a “UseTransit” account (handy web portal where you can manage yur Smart Card), you will also be able to see any service alerts HSAT has published.  Stay up-to-date on service disruptions, emergency announcements, and maintenance notices.

To see all of HSAT’s service alerts, sign in and click the alert icon in the upper right corner.