Nov 14 – Route 1, Trip 2 Cancelled
Due to a medical emergency, Trip 2 has been cancelled. Trip 3 leaving Sarnia at 5:58 pm will run as scheduled. We apologize for the inconvenience.
Nov 15 – Route 2, Trip 2
Due to Exeter’s Santa Claus Parade this coming Saturday, Main Street South from Wellington St to Waterloo St is CLOSED. The Route 2 bus will ONLY stop at stop #2240 @ McDonald’s. It will then detour south on Airport Road to Huron Park. There will be NO other stops in Exeter.
Update to Stranded Passenger Policy
Effective immediately, we can no longer provide taxi shuttles for passengers travelling from their point-of-origin (starting point – i.e. Sarnia) when the bus is full. Taxis will still be used when:
- A bus breaks down, and there is no spare bus for the RETURN TRIP HOME.
- A driver calls in sick, and there is no replacement driver for the RETURN TRIP HOME.
- The LAST bus on a route is full, and as a result, there are stranded passengers for the RETURN TRIP HOME.
In other words, taxis will ONLY be called out if/when there is a bus service issue and a passenger is returning home.
We no longer call in taxis for passengers who have not yet left their home town to go anywhere – including work – for any reason.
This is a RETURN TRIP service only.
Receive Service Alerts
- By email. Sign up for email alerts sent directly to your inbox when there is a service interruption.
- Texting: Text “HSAT” and the bus stop number to 8887433472 (888-RIDE-HSAT). Every bus stop has a bus stop number. Find out the number of your favourite stops on the Schedules page.
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- Phone: Call 1-888-465-0783 (9 am to 5 pm daily).
Service Alerts
To see all of HSAT’s service alerts, sign in and click the alert icon in the upper right corner.
