Terms & Privacy Policy

SMS Texting Terms & Conditions

Canada has strict rules on unsolicited messages and these rules can apply to businesses outside the country. Canada’s Anti-Spam Legislation (CASL) broadly requires businesses to get permission before sending emails and text messages, identify themselves when sending messages, and make it easy to unsubscribe.

When you opt-in to the service, we will send you an SMS message to confirm your signup.

This service is used to send you notifications about bus arrival and schedule information from us – Huron Shores Area Transit. We may also, at a future date, wish to contact you for your feedback on our public transit service and invite you to participate in a survey, poll or similar activity.

You can cancel this service at any time. Just text “STOP” to 1-888-743-3472 (1-888-RIDE-HSAT). After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again. The system will also respond to “CANCEL” and “NO”.

Help at any time. If at any time you forget what keywords are supported, just text “HELP” to 1-888-743-3472 (1-888-RIDE-HSAT). After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

As always, Message and Data Rates May Apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Customer Service (8:30am-4:30pm): 519-243-1400 ext. 8108

Transit Coordinator (8:30am-4:30pm): 519-200-5493

SMS Texting Privacy Policy

The wireless industry’s commitment to protecting consumers and the text messaging platform ensures texting remains a trusted communications medium for all.

We only collect the email or mobile phone number you submitted to us as a means to share Huron Shores Area Transit information (bus arrival and schedule information) with you at your request.

We do not share or sell your email or mobile phone number with any other organizations (including any telemarketer or marketing agency).